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IBM Cuts Thousands of Jobs as It Shifts Toward AI and Software

Libby Miles's profile
By Libby Miles
November 7, 2025
IBM Cuts Thousands of Jobs as It Shifts Toward AI and Software

IBM announced in November 2025 that it will reduce its global workforce by a “low single-digit percentage” this quarter, a move potentially affecting thousands of employees worldwide. The company says that U.S. headcount will remain roughly flat year over year, but the cuts align with a strategic shift toward high-margin software and AI services. The news is directly linked to the leadership of Arvind Krishna and the company’s “Red Hat” and hybrid-cloud offerings.

This announcement comes amid a broader wave of tech industry layoffs in 2025, where companies are realigning job functions, automating routine tasks, and emphasizing innovation over scale. For employees, investors, and job-seekers, IBM’s decision signals important shifts in how major tech firms view growth, workforce composition, and the skills of tomorrow.

What is Driving the Layoffs?

IBM points to its strategic review of talent and business alignment as the official rationale for the cuts. A spokesperson stated: “We routinely review our workforce through this lens and at times re-balance accordingly.” The specific focus is on redirecting resources toward software, AI, hybrid-cloud, and services where margins are higher and market demand is accelerating.

Beneath the surface of these changes is IMB’s slower growth in certain segments, including legacy consulting and infrastructure services. The company recognizes that the next phase of enterprise technology emphasizes subscription models, software monetization, and AI-infused solutions.

Meanwhile, the tech industry has been under pressure. Inflation-driven budgets, global economic uncertainty, and the need to retrain workforces for new skills have combined to force many firms to streamline. IBM’s layoffs must be seen in that broader context, not just as an isolated event.

Who and Where: Scope of the Cuts

While IBM has not published a specific figure, analysts estimate that even a 1 % reduction of its circa 270,000 global headcount translates to roughly 2,700 jobs. Some media outlets in the US and UK report the figure could be “thousands of jobs” globally. The phrasing “low single-digit percentage” suggests anything from 1–3 % is plausible.

IBM says US employment levels will remain “roughly flat,” indicating the cuts may disproportionately affect international, support, or back-office roles rather than client-facing functions. Past reporting shows IBM previously cut thousands of HR and back-office roles as part of its AI automation efforts.

The timing of this announcement also matters. Q4 job cuts often coincide with budget resets, performance reviews, and planning for the next fiscal year. For employees, this means changes may cascade into 2026, with redeployments, retraining, or severance arrangements playing a role.

What Does This Mean for IBM’s Strategy and the Tech Workforce?

Credit: IBM’s layoffs reinforce its pivot away from legacy infrastructure toward AI-driven growth and profitability. (Photo: Adobe Stock)

For IBM, the layoff move aligns with its declared strategy of emphasizing high-margin software and AI businesses over legacy infrastructure and commoditized services. The goal seems to be fewer but more specialized employees aligned with its future-looking growth areas. Analysts will watch whether this cut boosts profitability, maintains innovation pace, and sustains client momentum in its core future growth markets.

For the tech workforce as a whole, IBM’s action is a clear signal: traditional IT roles, especially in support, consulting, or infrastructure maintenance, are increasingly vulnerable. Skills tied to AI, data science, cloud architecture, and digital transformation are increasingly prized.

At the same time, the announcement raises concerns around employee morale, talent retention, and the risk of losing institutional knowledge amid turnover. If not managed carefully, cuts can slow innovation and weaken culture, particularly in a company as large and complex as IBM.

Industry Context: Tech’s Ongoing Restructuring Cycle

IBM’s announcement follows a familiar pattern across the tech sector in 2025, where large, legacy firms are reshaping themselves to stay relevant in an AI-first economy. Earlier this year, Microsoft, Google, and Amazon all enacted layoffs that targeted overlapping or non-strategic roles while doubling down on artificial intelligence, cloud infrastructure, and subscription-based services.

This trend reveals a major industry inflection point. Cutting costs is no longer just about efficiency, but is also about repositioning for long-term competitiveness. Companies are trimming staff in departments tied to older technologies and re-investing in automation, AI, and analytics to drive future revenue. For many, this is part of an ongoing restructuring cycle that began during the pandemic, accelerated through 2023 and 2024, and now continues as generative AI transforms how digital services are delivered.

IBM’s case is particularly emblematic because it has straddled two worlds, having long operated in legacy enterprise infrastructure and modern cloud-based services. The company’s challenge, and the rationale behind these layoffs, is to bridge that gap while maintaining profitability and investor confidence in an increasingly fast-moving market.

AI and Automation: The Double-Edged Sword

IBM has long been at the forefront of artificial intelligence, from its Watson platform to its recent AI-powered enterprise tools. However, the same technology driving its future growth is also contributing to its current workforce reductions. AI and automation have enabled companies like IBM to eliminate repetitive tasks, streamline support functions, and reassign human capital toward higher-value work.

This dual impact creates tension. While automation increases efficiency and profitability, it also displaces workers who lack the skills or opportunities to pivot. IBM’s workforce strategy reflects that tension, as the company is not merely shedding roles but actively reshaping its human infrastructure to align with AI-driven productivity models.

The broader question for the tech sector is how to balance innovation with inclusivity. As AI adoption accelerates, industry leaders are calling for large-scale reskilling efforts to ensure displaced employees can transition into new roles. Without such investment, automation could deepen inequities in the workforce, leaving skilled labor shortages in high-demand areas even as layoffs continue elsewhere.

A Look Ahead

Key indicators to watch going forward include IBM’s next earnings release, where management may comment on productivity, margins, and headcount trends. If the job cuts result in improved cost structure without damage to client growth, the strategy may be deemed a success.

On an industry-wide level, the broader tech layoff trend will continue to influence compensation, hiring practices, and talent pipelines. As companies reallocate roles toward high-value activities, workforce segmentation between legacy IT and modern software/AI roles will likely deepen.

Finally, for policy-makers and worker advocates, the growing role of automation and AI-driven job restructuring raises important questions about displaced workers, retraining programs, and the future of work in the technology sector.

What It All Means

IBM’s upcoming layoffs are more than a cost-cutting measure. They reflect a strategic pivot in how the company views its business and workforce in an AI-driven era. For employees who may find themselves uncertain or in transition, this moment highlights the need for adaptability and continuous skill development.

For the tech industry, this development underscores a shift in value, moving away from scale and volume toward specialized software skills, AI-enabled services, and strategic flexibility. The cuts at IBM may be just a few percent of its workforce, but their ripple effects could reshape how tech companies manage talent, structure themselves, and compete in the years ahead.

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